Aya De La Cruz-Pandy – Wing Assistant https://wingassistant.com Mon, 30 Jun 2025 22:42:33 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://wingassistant.com/wp-content/uploads/2021/10/favicon.png Aya De La Cruz-Pandy – Wing Assistant https://wingassistant.com 32 32 IT Support for Small Businesses: Is It a Must-Have? https://wingassistant.com/blog/it-support-for-small-businesses/ Tue, 13 May 2025 13:00:29 +0000 https://wingassistant.wpenginepowered.com/it-support-for-small-businesses/ 4 minutes IT support for small businesses is an often overlooked necessity. Startups and newer enterprises need to pay more attention to their IT infrastructure, as it plays a crucial role in their business success. For one, a significant disaster such as a server malfunction, email disruption, or data security breach can lead to severe consequences. Furthermore, […]

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]]> Delegation and Accountability: The Twin Engines of a Scalable Business https://wingassistant.com/blog/delegation-and-accountability/ Wed, 23 Apr 2025 15:10:10 +0000 https://wingassistant.com/blog/delegation-and-accountability/ 3 minutes In any growing business, two things determine whether you'll scale up or spin out: Delegation and accountability. You can’t do everything yourself forever—and you shouldn't try. But giving away responsibility without clarity or ownership? That’s how startups stall, deadlines slip, and high-performers burn out. Whether you're a solo founder hiring your first assistant or a […]

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]]> Key Decision Areas: The Foundation of Smarter, Faster Business Growth https://wingassistant.com/blog/key-decision-areas-business/ Mon, 21 Apr 2025 15:00:38 +0000 https://wingassistant.com/blog/key-decision-areas-business/ 3 minutes Running a business means making decisions—lots of them. From daily operations to supply chain strategy and long-term growth, the success of your company hinges on how well you manage a few key decision areas. These aren't just line items on a checklist—they're the cornerstones that shape everything from your margins to your culture. Feeling overwhelmed […]

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]]> The Top Upwork Competitors You Should Know About Today https://wingassistant.com/blog/top-upwork-competitors/ Sat, 30 Nov 2024 16:30:35 +0000 https://wingassistant.com/blog/top-upwork-competitors/ 6 minutes The rise of the gig economy and remote work over the past decade has led to an explosion of online freelance platforms. Upwork, in particular, has become one of the dominant players, acting as a virtual marketplace connecting businesses with freelance talent from around the world. However, while Upwork is perhaps the most well-known of […]

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]]> Why is Feedback Important in Remote Teams? https://wingassistant.com/blog/why-is-feedback-important-in-remote-teams/ Wed, 27 Nov 2024 16:30:36 +0000 https://wingassistant.com/blog/why-is-feedback-important-in-remote-teams/ 5 minutes Feedback is an essential communication practice pivotal in overcoming remote teams' challenges. That’s why feedback is important. Business owners, C-suite executives, or team leaders can face complications when managing team alignment, motivation, and overall performance without a physical office space. To maintain productivity, foster employee engagement, and ensure overall success, advanced strategies are essential. Delivering points […]

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]]> What is Data Entry? Why Do I Need a Data Entry VA? https://wingassistant.com/blog/what-is-data-entry/ Mon, 25 Nov 2024 16:30:39 +0000 https://wingassistant.com/blog/what-is-data-entry/ 7 minutes Business leaders know that data is a valuable asset. However, few consider the foundational work behind the numbers they rely on. What is data entry, and why does it deserve more recognition? Data entry is more than just transferring information from one system to another. It’s the process that ensures the data supporting your decisions […]

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]]> How to Develop a Growth Mindset at Work https://wingassistant.com/blog/how-to-develop-a-growth-mindset/ Sat, 23 Nov 2024 16:30:37 +0000 https://wingassistant.com/blog/how-to-develop-a-growth-mindset/ 7 minutes A growth mindset is no longer just a tool in personal development strategy; it’s a must-have for every C-suite executive, business leader, or manager who wants to maintain relevance in the evolving workplace. Popularized by psychologist Carol Dweck, a growth mindset is the belief that one can develop one's talents, intelligence, and skills through effort […]

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]]> 13 Customer Service Tools To Streamline Client Care Today https://wingassistant.com/blog/13-customer-service-tools/ Fri, 22 Nov 2024 16:30:43 +0000 https://wingassistant.com/blog/13-customer-service-tools/ 8 minutes Want to build out your customer support tech stack? These tools optimize customer support processes and improve response times. Let’s take a closer look at each kind. The primary purpose of customer service for any business is to have a dedicated team ready to solve problems whenever they arise. Whether it’s something to do with […]

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]]> What is an Entrepreneurial Mindset? https://wingassistant.com/blog/what-is-an-entrepreneurial-mindset/ Thu, 21 Nov 2024 16:30:44 +0000 https://wingassistant.com/blog/what-is-an-entrepreneurial-mindset/ 7 minutes One sign that you’re fit to be an entrepreneur—you always see opportunities to add value. Where most people see problems, roadblocks, questions, and unknowns, a select few see a chance to jump into the fray and build something amazing. This is also known as having an entrepreneurial mindset. Whether you found a start-up company, lead […]

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]]> 12 Customer Service Interview Questions to Swipe Today https://wingassistant.com/blog/customer-service-interview-questions/ Wed, 20 Nov 2024 08:30:20 +0000 https://wingassistant.com/blog// 7 minutes When it comes to creating a great customer experience, your customer service team is key. A well-trained and empathetic team can make a lasting impression that not only builds loyalty but also drives long-term growth. For business leaders and hiring managers, finding the right people for customer service roles goes beyond just looking at resumes. […]

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